Refund Policy
At Octomo, we want you to be fully satisfied with every purchase you make. However, if you are unhappy with a product or service purchased directly from Octomo for any reason, please contact our customer service team within 30 days of your purchase date. Please have your order confirmation or transaction details available so we can efficiently process your request.
Refunds on Digital Products or Services
For purchases of digital products such as monthly subscriptions, online courses, or virtual services, refund availability depends on the type:
- Monthly subscriptions: Cancel at any time to avoid being charged the following month. Any charges already paid for the current month are non-refundable.