Only 1 in 26 unhappy customers voice their dissatisfaction, the rest silently drift away. This is where the power of CX personas comes into play. They help you understand, anticipate, and address customer needs and pain points, even when they’re unspoken. With CX personas, you’re not just waiting for feedback, you’re proactively enhancing experiences.
https://www.creative-data.stud....io/en/service/cx/per
Like
Comment
Share
